We understand that there are a lot of questions when it comes to hair extensions! If you don't get the help you need via our FAQ's, let us know. We are always happy to help.


Hair Extensions Overview

Our Bello Haven hair extensions can last 6 months to a year as long as you’re taking care of your hair at home with professional product, brushing daily and most importantly coming in for your maintenances when it’s scheduled!

With the proper care and products they are very easy to maintain! You don’t want to be too aggressive when brushing your hair, but also not be afraid to brush on top of those wefts. Our Bello Haven serum and brush will be your best friend! It makes it easy to brush through the hair wet + dry without any snagging or pulling.

We highly recommend drying the hair for sleep to keep the cuticle smooth.


The best way to ensure the longevity of your extensions, is to make sure you’re properly cleansing the extensions. You must wash your natural hair, proceed to apply shampoo to your hands, and rub together on the extensions. Our Restore product from Kevin Murphy is also a great way to reduce product buildiup.

Yes! You’ll want to use a hydrating conditioner as well as use the Bello Haven Serum on your extensions to keep them hydrated.

Yes, the Kevin Murphy shampoo can be used with every wash as it does not dry your hair out as bad as other purple shampoos! But it is recommended to do every other wash.


In order to properly detangle and brush the Bello Haven extensions, it’s best suited with our Bello Haven brush, that is a mixture of boar bristles and plastic bristles which help to best to detangle the hair. You must lift up each weft and brush from scalp to end on each layer of your hair. It’s also best to brace the top of each weft so you’re not putting any extra tension on your extensions.

We recommend up to the highest heat with low time.

You’re going to want to wait a few washes before you wear your hair up. This will ensure the extensions settle and won’t cause any pulling.


We recommend a professional moisturizing shampoo and conditioner along with our Bello Haven Serum.

Yes, some sunscreens can alter the color of your extensions. They may contain an ingredient called “avobenzone”, an oil soluble ingredient used in most sunscreens to absorb the full spectrum of UVA rays. Essentially the color change is a result of a chemical reaction when the sunscreen is absorbed into the hair and exposed to UV light.

Salon Questions

When trying to maintain length, 6-8 weeks. When trying to grow, 8-10 weeks.

Best answer: Not necessarily! But, if it is full of product and dry shampoo, yes. If it’s just been a couple days since you washed it, it’s no big deal. If you’re concerned, always best to check with your stylist!

Frequent hair cuts will help remove dead ends and prevent breakage. This allows for natural, healthy hair growth over time.